Gee Gee G

Run From ALEC Sponsored Insurance companies Like ALFA, USAA & Transamerica

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Alfa Insurance Company, just like Transamerica Insurance Company, State Farm Insurance Company, Prudential Insurance Company, Allstate Insurance Company, AFI Company, Farmers Insurance Company, Geico Insurance Company, Progressive Insurance Company, USAA Insurance Company and so many other unethical American corporations, are proud to be affiliated with the likes of hate groups such as ALEC and AARP. In fact, they are happy to lock arms with Diablo himself. Alfa Insurance Company should be brought up on charges as well as so many other entities like them. They are rotten to the core. Alfa Insurance Company will stall a loss for years in hopes of not ever paying a cent; effectuate degrading so-called taped Examinations Under Oath, Depositions, Preliminary Hearings and so many other harassing, unnecessary investigations until a penny becomes valueless. They are not only unethical, but they are also demon possessed. They, along with their headed for Hades lawyers, effectuate so many unethical dealings by not paying the loss until by the time mediation is considered, the insured is homeless, jobless and toothless. Then, after they have run the statue of limitation out, they come to the mediation table with a low-ball offer just for the fun of it. But, these workers of iniquity won’t be laughing in the abysses. We wonder how they sleep at night. It’s likely they all sleep during the day in their little so-called satellite offices, when they should be working. Already, America has been plagued with poor leadership, drunken lawyers, bigoted employees, corrupt cops, unethical judges, pro-insurance company states as well as just plain unethical employees who would work for free if they could cheat the average American out of their hard-earned and long awaited settlement funds. If the common American citizen did the crimes that companies like Alfa Insurance Company do and get away with, they would be on an episode of American Greed. We feel sorry for such heathens. Yet, we’re glad they are protected from prison time for a season because they give Christians many reasons to pray to GOD for.
View full review
Cons:
  • Managers and reps do not know company policy for certain
  • Business practices
  • Claims representatives
Reason of review:
Hate Crimes

Preferred solution: Fair, Just & Equal Treatment For All

Forrest D Anw
map-marker Montgomery, Alabama

Universal Life What joke

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Purchased this policy in 1990 for investment said was for 50k life , and a great investment paying 9% lntrest at that Time with guaranteed interest of 4.5% have not received a statement of account for several years. Was told sent to my old address well my brother has lived there ever sense we moved he said never saw any mail from Alfa and they have been deducting $60.00 month from my checking account was just contacted by agent said policy would not be any good in couple months wow . I am 100% disabled veteran 70 years old how the heck this company can get away with this there is no way I will be able to afford any other insurance. I have been making my payments for 29 years and now they tell me my surrender value is $906.50 wow What a investment. Would not recomend Alfa for anyone else for I was deceived from the day I purchased this policy. Boy they sure did not miss getting there monthly payment.
View full review
Loss:
$21000
Cons:
  • Unprofessional
  • Business practices
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

1 comment
Guest

Please contact me. ctwfishing68@***.com.

Thomas D Wdg
map-marker Nashville, Tennessee

Complete lack of good faith

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Shameful. I hit a deer within 2 hours of buying a new car after hours (my insurance agency was closed) and because the vehicle I traded-in only had liability, the claim was denied (though I had other vehicles with the same company with full coverage). Company refused to provide a means to dispute or negotiate, or even allow me to speak to a claims supervisor. My agent contacted the company but was told they have no process for reviewing/disputing claims. My own agent advised me to file a complaint with the Dept. of Insurance. How can a company that operates in this fashion continue to remain in business?
View full review
Loss:
$10000
Cons:
  • Business practices
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

Did they ever pay? Wanna join a class action?

Thomas D Wdg
reply icon Replying to comment of Guest-1768095

No, they did not. Absolutely

View more comments (1)
Anonymous
map-marker Glen Allen, Virginia

Claim experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They don't reimburse rental they dont return messages on voice mail they don't pay diminished value when there insured hits you a stupid woman supervisor says it doesn't depreciate because it was in a accident
View full review
Reason of review:
Poor customer service
Sade L Oju

Policy Holder

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The customer service reps and managers are rude, interrupt you when you are trying to explain the issue at hand. The managers do not know for certain the company policies. I was inconvenienced after two years of being a policy holder and was finally told the type of policy I have is not valid. Usually when their is a discrepancy with a new quote the insurance company catch this issue within a couple days not two years. This caused me to purchase new insurance without notice which placed me in a financial hardship. By the way i purchased insurance with a new insurance company after the customer service i received from Alfa insurance was terrible. If good and patient customer service is what you are looking for in the time of conflict you will not find it here. You will be brushed off and interrupted and left not sure of the company policy. Alfa need to send their managers and reps back through training.
View full review
Cons:
  • Unprofessional
  • Managers and reps do not know company policy for certain
  • Customer service
Reason of review:
Bad quality
Jimmy C Pan
map-marker Birmingham, Alabama

Roadside Assistance

On September 27,2018 i exercised a part of my insurance i pay for to call roadside assistance due my car overheating. This company being Alfa Insurance screwed up the entire experience. They took my number down incorrectly, sent the tow truck to a wrong location after i had corrected the assistant on the phone where i was and backed it up with a text confirmation using the number provided to me by Alfa, told me 2 hours after i had called the request in that i had canceled the tow truck. I never called to cancel. After 2 plus hours of waiting i called the 800 number and was told by a rep you are at so and so location and i said no I'm not I'm at a different location. I was put on hold for over 10 minutes and finally hung up. i was told i would receive a text concerning estimated time the tow truck would come. I never received a text. After numerous calls to local agent and the 800 numberand over 3 hours of waiting a tow truck finally showed up. My bank account was charged by Alfa then after the so called cancellation of the original tow truck i was asked to pay for a second truck which i said I'm not paying anything else. I pay for this service monthly. I would NOT recommend Alfa Insurance to handle any of your insurance needs. This was one of the worst experiences i have ever been through. What was to take 1 hr took 3-1/2 hours. I was told by local people there are 3 tow companies right here in town i can call for you, they only could see my total frustration with Alfa Insurance and were just trying to help.
View full review
Loss:
$300
Cons:
  • Roadside assistance
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Drummondville, Quebec

This company are thief s!!!!

Inquired about house and car insurance, gave them info. the need to give us a dollar amount per year. did not hear back from them., so we stayed with our current insurance company, then we got calls from them a month later, and we told them No we did not want to go with them. Seven months later we got statement every month for Six months ins. with them over$1000.00, we did not pay now almost 1 year later, they turn us over to collection agency. WE ARE IN OUR 70's, we do not need this!!!!!!
View full review
Katrina H Lum
map-marker Brentwood, Tennessee

HORRIBLE INSURANCE

Alpha formerly Trexis is the absolute worst auto insurance anyone could have!! I was a pedestrian hit by a motor vehicle that was insured by them and even with having an attorney they still wont pay me and here it is 7 months later! They are pathetic
View full review
Featured
Stanislaus Buv
map-marker Brentwood, Tennessee

Insurer hit and ran and ALFA covered it up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Alfa Insurance - Insurer hit and ran and ALFA covered it up
Alfa Insurance - Insurer hit and ran and ALFA covered it up - Image 2
Alfa Insurance - Insurer hit and ran and ALFA covered it up - Image 3

My daughter was in her own lane when this lady crossed over the traffic and came into my daughter lane Andrew hit her. She did not have the right away to clearly come in the lane.

She hit and ran from the scene. She did not show back up for a hr. I have police report that shows she was at fault. I have sent numerous emails and made over hundreds of calls to ALFA injusters with no response.

My daughter had a scheduled statement with her lawyer and Alfa to call and they never done so instead said we were at fault and will not be paying for my vehicle to be fixed. I’m on to the next level to fight this.

The reviews for Alfa Insurance are horrible. I am not a believer that they are a scam place.

View full review
Loss:
$9000
Cons:
  • Unprofessional
  • Customer service
  • Poor service
Reason of review:
Fraud

Preferred solution: Fix my vehicle

Anonymous

Scam artists

literally visible damage on my house, according to them was just a minor damage. i will pay double for another insurance they are scam artists.
View full review
Reason of review:
Order processing issue
Sharon M Ary

Bad experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
30 years i have been with Alfa and the last to claims have been a nightmare. Leaving this company.
View full review
Reason of review:
Poor customer service
Anonymous

Give Me My Money Alfa

I am a customer of Alfa and have been for several years. I make monthly payments for the two cars that I have. Those payments are paid every month and ahead of schedule. This is to the point that I don't even receive a monthly statement. Well I notified Alfa to make a payment and was told no payment was due until May 2018. But I made a payment anyways in March 2018. The representative that I was on the phone with told me that I had over paid and a check was mailed to me in December 2017. Which I never received. The representative then told me she would have to check on it and call me back. Sure enough in a few minutes she returned the call and said the check shows it was never cashed and they would re- issue me another one. This was after verifing all necessary information like address and so forth. Well as time went by I called to check on the status of it. And now I am told that the check was applied to the account. Wait... What... By the way the check was for $135.90. They have not made good on anything. They said they would look at it and try to figure out what went wrong. Till this day, no more calls and no more follow ups. In this day and time who has that kind of money to just throw in a wild hogs ***! Give me my money Alfa!! Signed pissed off Alabama woman...!!!
View full review
Reason of review:
took my money
Cortneyjohannsen

Ok we had full coverage insurance when accident occurred anA

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My wife had a accident and we had full coverage insurance and they deind that sent rebate check day s. After the claim file and it over two years they still haven't paid
View full review
Reason of review:
Problems with payment
Dayvion Ntn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They said I bill a mth in advance and then turned around and say I don't ! And noe they said i have a prorated charge that's why i canceled with them im not happy with Alfa at all !
View full review
Reason of review:
Problems with payment
Lasandra Fsd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought a universal life policy in 1990.suppose have cash surrender at end .you know what no cash .long story shot they robed me . and act like i m suppose be happy.Im fixing get a lawyer .on them .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They are the most crooked bunch out there .They have a license to steal.I was 34 years old when i bought this.universal work like whole life and saving account also.suppose have cash at end of policy.so much money go toward whole life and so much go toward savings plus 4%.paid on this 29 years. no lower than 4% .i was told i have 15,000$ at the end of policy.i here at end nothing there.I been pissed off for awhile also.I have a policy bought one for my wife and 2 kids .My wife suppose had cash surrenders of 20,000 $$$.they claim whole life part eat up cash surrenders why there no money .

well whole life part was lock in at age 34the cash should been there.

alfa insurance have meeting they get together and say why we got pay this out so .they keep that money.They got gov. in there pocket There no more crooked bunch in united states than crooked insurance company afla.and other too .every time you call ask for someone in office there in meeting .I belive the meeting is all about how we can beat someone else .This has turn me total against insurance.license to steal.nothing but liears

View full review
Cons:
  • Way ya beat me out of money
Reason of review:
Problems with payment