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1.1 Based on 8 reviews
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  • Customers like
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    • Poor service 3
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Dude pay full coverage on 4 car/trucks for over 2years hail damage while waiting i had my ride damage estimateed 3 different places total at two places 9000 at the last place less then 5000 at alfa cant believe the run around heres the deal iam what people say oh no he dont go type of person every day its on the table what and how to return the treatment after reading the things they do to others i cant wait blastem on social media news... Read more

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I have filed a hail damage claim and they steady putting me off about paying me who the *** want to make a claim just for fun im talking to me a lawyer Add comment

Alfa insurance is the worst company I have ever dealt with. My car was parked, and one of their insured drivers hit three cars including mine, but mine was the worst because it was the first to be hit. Everything in the front of the car was destroyed including the hood, and the radiator. The back was damaged, and some other damages on the drivers door and fender. After filing a claim with Alfa, they called me once, and said they are waiting for... Read more

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Terrible customer service. This company is a joke... Tim Rodney literally yelled at me over the phone, would not let me speak, is immature, etc... I have a claim open with Alfa and this "Adviser" has lied to me almost every time I spoke to him on the phone. He claimed that he would approve an upgrade on my rental later that night when he gets back to his computer. Then low and behold 5 days later I get a call from Enterprise stating that I have... Read more

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This insurance company sucks they are rude and they dont care about their customers ive called and spoken with the manager and he just as worst as the claim rep i strongly recommend you not use there service Add comment

Alfa insurance is a terrible company both to customers and employees. If you have insurance with them make sure and get out while you can. Add comment

I am Tony McLester, 110 Willow Oaks Dr., Headland, Al. 36345. I have used this policy 2-times, quite recently. May 25, 2015 once again Nov. 25, 2015. Both times to no avail. May 25 was supposed a wind storm of 75 mph. Nov 25, 15.5 inch flood. I pay for flood insurance which was imposed on my policy. I paid the policy premium, I am told ALFA does not insure acts of GOD. I am not a PISSED client, where is my help when we need it. Think about... Read more

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Horrible company to go thru. My reb Danielle was a complete rude person. Not to mention sticking up for the uninsured driver rather thst me. She had a complete attitude and basically threatened me. I strongly discourage peoplr to go thru this agency Read more

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Pretty much same story everyone else experiences with Alfa. I had a 16 year old girl insured with Alfa make a left turn directly in front of me. Now it's MY FAULT that I was almost able to break and stop before hitting her. Originally, I thought this may not turn out as bad as I expected because the adjustor from Alfa was polite and very detailed in a report via phone that probably took 30 minutes to complete. They also promptly sent out the... Read more

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Worst insurance EVER! They paid a claim to a drunk driver with warrants to ruin my driving record, drunk ran a stop sign and hit me, i repoeted it, but dropped them because they wouldbt fix my car. But after I dropped them, they paid out to a wamted felon to spite me. Add comment

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