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1.3 Based on 6 reviews
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I am Tony McLester, 110 Willow Oaks Dr., Headland, Al. 36345. I have used this policy 2-times, quite recently. May 25, 2015 once again Nov. 25, 2015. Both times to no avail. May 25 was supposed a wind storm of 75 mph. Nov 25, 15.5 inch flood. I pay for flood insurance which was imposed on my policy. I paid the policy premium, I am told ALFA does not insure acts of GOD. I am not a PISSED... Read more

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Pretty much same story everyone else experiences with Alfa. I had a 16 year old girl insured with Alfa make a left turn directly in front of me. Now it's MY FAULT that I was almost able to break and stop before hitting her. Originally, I thought this may not turn out as bad as I expected because the adjustor from Alfa was polite and very detailed in a report via phone that probably took 30... Read more

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Worst insurance EVER! They paid a claim to a drunk driver with warrants to ruin my driving record, drunk ran a stop sign and hit me, i repoeted it, but dropped them because they wouldbt fix my car. But after I dropped them, they paid out to a wamted felon to spite me. Add comment

More than two and half months ago my car was run over by another car. The driver of that car holds Alfa car insurance. When that driver show his insurance card I knew my night mare begins. Since accident Alfa insurance hardly response to my call or email. The only one time I hold the adjuster and was told Alfa was doing the investigation then I never heard back. My advice, never deal with this... Read more

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I had winter sports cover. After my accident they made a partial refund of some of the related medical expenses. I continue to receive demands in French from the French medical service provides that the insurance should have covered. To add insult to injury the sold my mobile phone number to a personal accident lawyer's calling list. I now get ten calls a day from the shysters. I have tried to... Read more

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Won't let me just cancel my policy telling me I have to write a letter I don't want to do that I just want it gone and out of my life Add comment

Wouldn't submit my claim cause I didn't know to register my vehicle in 30 days for a sr22 bond Add comment

Alfainsurance does not return phone calls. Appraisers and adjusters will give you the very least for your damages that do not cover cost to fix damages. They wont send you your documentation because they do not document. And the adjuster laughs in your face as they give you your low ball estimates. My car was totaled and it took 33 days to get an estimate and over 10 for an acknowledgement.... Read more

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The worst insurance company ever!!!! They don't care about the customer they only care if it benefits them. *** the supervisor at the nashville location and mark! They all suck *** and hung up on me for no reason! Worst experience ever Add comment

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