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Alfainsurance does not return phone calls. Appraisers and adjusters will give you the very least for your damages that do not cover cost to fix damages. They wont send you your documentation because they do not document. And the adjuster laughs in your face as they give you your low ball estimates. My car was totaled and it took 33 days to get an estimate and over 10 for an acknowledgement.... Read more

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The worst insurance company ever!!!! They don't care about the customer they only care if it benefits them. *** the supervisor at the nashville location and mark! They all suck *** and hung up on me for no reason! Worst experience ever Add comment

I had alfa insurance in jackson ms for many years and loved it. I retired and moved back from al in 2007. I contacted alfa to obtain insurance in greenwood ms. Again in 2013 contacted the local agent to get insurance on another home i purchased. Again i contacted the local alfa agent to get insurance in 2015 on another home i own. As of today 06/01/2015 i have nevrer recieved the first return... Read more

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I was rear ended by a customer of Alfa on 2/1/15. The driver was not licensed (was informed the guy was revoked), the road conditions very slippery due to ice. The driver was traveling to fast for conditions to top it off. I was at a stop light waiting to turn. The guy plowed into my cars rear bumper. Because I was told the guy didn't have insurance, so i brought my car to my insurance companies... Read more

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For over 30 years i have been paying on a life insurance policy. Im trying to cash it out, and Alpha tells me it takes over a month to write me a check. Is this morally wrong, or am i missing something? I would appreciate feedback. Add comment

I was hit by a hit-and-run driver on 5/9/14 and filed a claim with my insurer, Alfa Insurance. All I wanted was for them to pay for the damage done to my car. They did an Estimate for repair of $2,092.27. Then they attached a sheet titled "Unrelated Prior Damage" and did an estimate to fix every little scratch on my car not related to the accident, at labor of $45.00 per hour, totalling... Read more

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I would give them a 0 but that was not an option. I am very upset with them and am therefore taking the time to do this. This is the email I sent them which explains my issue. "I am very disappointed in the customer service I received regarding an issue I had with my policy. I called concerning a double payment that I made in April due to an automatic withdrawal that was setup. I made a second... Read more

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Had accident 3/9/14,young Kid made blind turn in front of me,*** me because of his age,didnt call police(didnt want a reckless driving or failure to yield on his Record,was young once).Mistake on my part as his Vehicle had multiple impacts already.Exchanged info like your suppose to do,took photos,got witnesses etc.Made a Claim with Alfa next day,contacted by their incompetent Claims rep Hector... Read more

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I have been a client of Alfa for over 20 years. I have a home owners policy that protects my home an personal belongings at replacement value. I had a $10,000 4 wheeler stolen from my carport and when I submitted a claim Alfa adjuster says it is only covered for $1000 and I have a $1000 deductible. They agreed I do have replacement value coverage but only up to $1000 for the 4 wheeler. Even after... Read more

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A representative came out after one of their clients backed into me. I have pictures, witnesses and details and they claimed I couldn't prove their client did this. They don't return calls and they wont answer email. They are a total scam company, as far as trying to recover any damages. I would NEVER buy anything from Alfa. They started out being very friendly. They came out and assessed the... Read more

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